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Hard paywall *and* reminders
by Brian Carroll, 3 years ago
Paywall vs. Bots
by Brian Carroll, 3 years ago

Your users’ experience

Want to know what it will be like for your viewers after you integrate Piano? We take pride in how smooth and streamlined the user experience is – we encourage you to test it out on your own by visiting any of our clients’ websites. You can see many of them on market.Piano.io. If you want a refund of your purchase, just email support@Piano.io!

 

Curtain – showing the offer

Once your user runs into a hard paywall, or has run out of previews, then a lightbox called the “Curtain” will appear, blocking access to the page behind it and presenting an offer for your users. You can fully customize the look and feel of your curtain within the publisher dashboard. Note: this is the curtain for the javascript paywall.

 

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Ticket – a streamlined purchase process

When a user clicks on the blue price tag in the curtain seen above, Piano pops open a new window called the “Ticket”. The URL for the new window is buy.Piano.io/… All transactions take place on our servers so that we know they are secure.

We make the purchase process as painless as possible because it’s all about converting your viewers into supporters.

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Consumer dashboard – the home for your users

When a user makes a purchase on your site, Piano creates a consumer account for them. They can use this account to log in to your site on other devices. Additionally, they will have a Piano consumer dashboard where they can keep track of all their purchases, update payment methods, and manage their account information.

Want to test it out? Just make a purchase on one of the sites above and see what your account looks like! If you are already a Piano publisher and you have made a purchase, you can toggle between the “Publisher” & “Consumer” roles by clicking on the icon in the top right and selecting the desired one.

 

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Understand the API
Communicate with your developers better!
Tech
Monetize your political site
If your fan base is engaged and passionate, they’ll support you!
Content Strategy
Tailor your site experience
Use dynamics to customize your site’s look and feel based on who’s viewing it.
Tech
Sell local news anywhere
If you have a local newspaper, don’t miss out on digital revenue.
Content Strategy
Protect and sell downloadables
Upload your reports, pick a price, and start marketing to your audience.
Content Strategy
Integrate with popular CMS’s
We’ve put Piano on your favorite platforms for you.
Tech
Crowdfund your project
Raise money to support your next project by using Piano Applause.
User Supported
Rent video content
Piano has the tools for you to build a video content business.
Content Strategy

Welcome to Piano!

We're happy you found us! You may already be using Piano, or just starting to learn about it. Either way, we're excited to see you here. We love valuable content as much as you do - that's why we work day and night to make sure you can support your content business with beautiful and simple software tools.

Who are we?

Piano is a dedicated and professional organization comprised of professionals from journalism, advertising, design, and banking. We came together because we believe that in this digital world there should be more than one bookstore, more than one music store, and more than one video store. We are based in New York, and love to hear from our customers in person or on the phone.

What we offer

Piano is a flexible platform that can help you with things like raising money for charity, selling a web series, or creating a payment solution like the New York Times. Chances are, if you have a website, and you are trying to make money from it, Piano has a solution for you. Want to find the right product for you? Visit our Choosing a Solution page.

In addition to these software products, Piano offers you AND your users outstanding customer support from our New York office. We care about you and our product, if you ever have a suggestion or a problem, just email support@Piano.io or give us a call at +1 646-350-1999 and dial 0 for "Human Being."

The first step - signing up

Signing up for a publisher account is FREE and you are not committed to ANYTHING. If you are deciding between software products other than Piano, we encourage you to just type in a few things and sign up for an account so that you can poke around the publisher dashboard. Seriously... just sign up for an account. It's free, and you'll like what you see: https://dashboard.Piano.io/register

When you sign up for an account, you'll automatically be in trial mode. After you update your business information, then you can submit your application for review. It usually takes us less than 24 hours to approve/deny an application. For more information about our approval process, check out the Registration & Application section.

Getting paid

Thirty days after a transaction takes place, you can withdraw the money. We have this waiting period to protect you (and us) from dealing with refunds, chargebacks, and business disasters. You can get paid by check, direct deposit wire transfer, DWOLLA, or Paypal.

How does Piano make money?

"Wait, is it actually free?" Well obviously it's not free. We take a percentage of each transaction to cover payment processing fees. Please contact support@Piano.io for our fees. You may find yourself thinking I could be charged directly by the payment provider if I used Stripe or PayPal..."  But unlike those payment gateways, we let you control access to content, customize site experiences, set business rules, manage user accounts, view analytics, and provide end-user customer service.

Enterprise clients

Piano offers professional services and enterprise pricing to clients that meet a certain threshold. You know who you are, and if you are interested in talking to our enterprise sales team, just call +1646-350-1999 and press 1 for sales. In addition to our software, we also offer consulting services that we like to call Content Monetization Planning.

 

 

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Hard paywall *and* reminders
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Paywall vs. Bots
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