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Downloads

Piano Downloads allows you to easily upload individual files and present them for sale using the Piano API or a simple, Piano-hosted, sale page. Uploaded files are stored on a high-availability storage server (file size limit of 250 megabytes, please) and access is controlled by the easy-to-use Piano system you’re already familiar with.

Want to see it in action before you start? Click here to see a demo page we’ve set up. The price says $1.50, but you’ll be able to download it for free since we’re using Sandbox mode.

The Basics

Starting from your Publisher Dashboard, navigate to the “Manage” tab, and then the “downloads” sub-tab. Or, click on “Start” next to the Piano Downloads box further down in your Publisher Dashboard.

Enter some basic information for the file you wish to sell: title, a brief description, the date of publication, and a resource ID, which is a unique code you specify that you can use to manage and track your file in our system. Finally, set a price (a note on foreign currencies), attach the file, and select “Publish!”

Once your file upload is complete, the system will redirect you to a “Downloads for sale” page that showcases all of the files you have uploaded thus far.

To view more information about your download, or to make changes to the title, description, price or to upload a cover image for the file, click on the pencil icon beneath a file.

Selling it

Now that your file has been successfully uploaded, you’re ready to start selling! There are two ways to sell your file:

Option 1: Piano will automatically generate a sales page you can use to sell your file. The link for this page can be found in the file settings page.

Users can make a purchase directly from this page, or if they have already purchased the file before, they can login using their Piano account to gain access to the file.

Option 2: For more advanced publishers, the Piano API allows for further customization of the Downloads experience. For more information, please visit the Downloads section of our Developer Guide.

Get Started

To get started now, visit your dashboard!

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Welcome to Piano!

We're happy you found us! You may already be using Piano, or just starting to learn about it. Either way, we're excited to see you here. We love valuable content as much as you do - that's why we work day and night to make sure you can support your content business with beautiful and simple software tools.

Who are we?

Piano is a dedicated and professional organization comprised of professionals from journalism, advertising, design, and banking. We came together because we believe that in this digital world there should be more than one bookstore, more than one music store, and more than one video store. We are based in New York, and love to hear from our customers in person or on the phone.

What we offer

Piano is a flexible platform that can help you with things like raising money for charity, selling a web series, or creating a payment solution like the New York Times. Chances are, if you have a website, and you are trying to make money from it, Piano has a solution for you. Want to find the right product for you? Visit our Choosing a Solution page.

In addition to these software products, Piano offers you AND your users outstanding customer support from our New York office. We care about you and our product, if you ever have a suggestion or a problem, just email support@Piano.io or give us a call at +1 646-350-1999 and dial 0 for "Human Being."

The first step - signing up

Signing up for a publisher account is FREE and you are not committed to ANYTHING. If you are deciding between software products other than Piano, we encourage you to just type in a few things and sign up for an account so that you can poke around the publisher dashboard. Seriously... just sign up for an account. It's free, and you'll like what you see: https://dashboard.Piano.io/register

When you sign up for an account, you'll automatically be in trial mode. After you update your business information, then you can submit your application for review. It usually takes us less than 24 hours to approve/deny an application. For more information about our approval process, check out the Registration & Application section.

Getting paid

Thirty days after a transaction takes place, you can withdraw the money. We have this waiting period to protect you (and us) from dealing with refunds, chargebacks, and business disasters. You can get paid by check, direct deposit wire transfer, DWOLLA, or Paypal.

How does Piano make money?

"Wait, is it actually free?" Well obviously it's not free. We take a percentage of each transaction to cover payment processing fees. Please contact support@Piano.io for our fees. You may find yourself thinking I could be charged directly by the payment provider if I used Stripe or PayPal..."  But unlike those payment gateways, we let you control access to content, customize site experiences, set business rules, manage user accounts, view analytics, and provide end-user customer service.

Enterprise clients

Piano offers professional services and enterprise pricing to clients that meet a certain threshold. You know who you are, and if you are interested in talking to our enterprise sales team, just call +1646-350-1999 and press 1 for sales. In addition to our software, we also offer consulting services that we like to call Content Monetization Planning.

 

 

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